Below are some of the key achievements from the past year:

  • We advised 19,904 households across Northern Ireland on Saving Energy.
  • We advised 6,300 NIHE tenants in their homes on Budgeting and Energy Efficiency.
  • We carried out 160 Energy Lessons to 1,924 school children.
  • We provided free Wood Pellet Boilers to 70 vulnerable households.
  • We managed the Cosy Homes Schemes for Power NI which provided 485 heating grants and 583 insulation grants for Housing Association tenants.
  • We provided comprehensive Benefit Entitlement assistance to 100 clients.
  • We provided 672 Home Safety, Security and Minor Repairs works to vulnerable households

Social Impact Results

Stakeholder Involvement

In partnership with NIHE, we have signed up 35 different oil suppliers to provide oil to the 27 oil clubs setup as part of the Oil Buying Club scheme.

Social Inclusion

We have provided 672 home safety, security and minor repairs works to vulnerable households of which 90% reported feeling safe and secure and 83% reported an increased quality of life.


24% of households involved with our Benefits Assessment scheme, were identified as being entitled to additional benefits, averaging £44.87 extra per week


We installed 70 biomass boilers free to fuel poor households. It is estimated the boilers will replace a total of 1,960,000kWh (1.96GW) fossil fuel generated heat per annum, saving 480 tonnes of Carbon Dioxide each year.

Social Innovation & Entrepreneurship

We facilitated the ordering of over 500,000 litres of oil, with an overall average of 12% saving on oil price through the Oil Buying Clubs Scheme.


We reinvested £500,000 in our Wood Boiler Scheme which will return investment via the Renewable Heat Incentive programme.